Frequently Asked Questions

Water FAQ's

The first thing you need to do in the event you find your dwelling flooded or flooding is find the water source and stop it. If this requires a plumber, Magnolia Total Restoration (MTR) can provide one in a minimal response time. Next, call MTR to request emergency water mitigation, in most cases we can respond to the dwelling in less than 90 minutes.

If you feel you need to file a claim to cover expenses contact your insurance company, file a claim and inform them you are having MTR respond to mitigate damages.

Magnolia Total Restoration will extract standing water, then use our expert drying knowledge and state of the art moisture & humidity reading equipment to determine what is and is not salvageable. Finally MTR will set-up drying equipment such as "state of the art" industry standard air movers as well as refrigerant and desiccant dehumidifiers to reduce saturation and relative humidity.

We will periodically take readings over the next few days until our IICRC certified mitigation tech is satisfied everything is dry and that we have successfully prevented any mold growth or further water damage.

Moisture Control is the key to mold control

Proper and thorough drying performed quickly can save thousands of dollars in secondary damage. When there is a water problem, whether it is a slow leak, burst pipe, rising water, sewage backup or from some other source, getting the water and moisture out of your home should be done as quickly as possible.

Time is very important. When abnormal amounts of water and moisture are present in your home, secondary damage begins to occur almost immediately and continues to increase with each passing minute. Secondary damage is damage that occurs because of, but is not a direct result of, the primary damage. It is caused by elevated humidity levels and occurs as materials in your home begin to absorb moisture from the air or standing water.

Mold is a prime example of secondary damage. The paper backing on your sheetrock combined with elevated moisture levels (60% Relative Humidity or above) and warm temperature (80 Degrees Fahrenheit or above) make a perfect environment for mold to begin growing.

Mold FAQ's

Types of Mold

There are many types of molds and they affect people differently. Some individuals are more sensitive or allergic to molds than others. Infants, the elderly, and those with immune system disorders are at a much higher risk than others. There are over 100,000 known species of mold or fungi, many of which give little cause for concern.

However, some forms of mold have been found to give off a gaseous type emission know as Mycosis or Mycotoxins and in concentrated amounts they are toxic and can cause serious health problems. Among the more dangerous molds are Stachybotrys, Aspergillus, Penicillium, Alternaria, Fusarium and Chaetornium, as well as a host of others.

Molds

Mold is one of the most scary words you can hear when you have a home or building. Healthy ecology consists of naturally occurring mold. However when they become settle in higher amounts in your home or building is when it becomes dangerous. With extensive and different type of molds, you can have adverse reactions. Mold can cause elevated asthma, allergic reactions, bronchial infections and many other respiratory troubles. If you suspect mold, the best first reaction is to call the professionals at Total Restoration, to determine the damage extent. Different types of mold affect people differently. Unfortunately some people such as infants, elderly, immune system disorders, and those with allergies or asthma, have a higher risk to the effects of mold.

Some types of toxic molds are Stachybotrys, Aspergillus, Penicillium, Alternaria, Fausarium, and Chaetornium and several others. Although myth will have you believe that you can clean up these types of mold with bleach, it is just myth. To safely clean up mold contamination, you need the proper training. To know if mold can make you sick is really determined by how much mold you have, and how vulnerable you are to the effects of the molds.

The symptoms of mold exposure can include cold and flu like symptoms, headaches, nose bleeds, immune suppression, and skin problems. Many molds can also be carcinogenic or cancerous. Our trained staff knows the proper method of keeping your family, staff, and you protected at all times. We contain, and keep the mold from spreading, and then eliminate the mold as quickly as possible. If you feel like you might have mold in your home or business call Total Restoration to help get it taken care of right, and right away.

Fire FAQ's

Having a fire in your home can be an extremely traumatic experience. Magnolia Total Restoration can ease your help ease your mind by providing fast competent repairs. Unfortunately the potential for damage doesn't end when the flames are out, protect your home and contents from vandals and looters by taking advantage of our 24 hour emergency board up service. This will keep your home or business secure while working out the details to get the construction underway.

MTR has the tools of the industry to remove the odor from you dwelling such as dry chemical sponges, ozone machines, shellac encapsulate and more. Magnolia Total Restoration has two decades of experience in fire damage restoration, our experienced and expert knowledge can make the restoration of your dwelling as smooth as possible from start to finish.

Fire Damage

After a fire, cleaning up is difficult. Total Restoration helps you get things back to normal as quickly as possible. When you have fire damage even after the fire is out, the area of the fire may be more damaged then you can see. Having a professional check the structural and health hazards of the building are important. Keep everyone away until it has been proven safe and sound for anyone that will be going into the structure. Not only are there structural hazards, but there can also be smoke and dust particles that can create health related issues. There are several ways to prevent fires, but if you are unfortunate enough to have a fire; follow all safety protocol from the fire department.

Sometimes when you have a fire, it could not be all the way out. Fire can sometimes smolder for a long time before it becomes a full fire with flame. Have a professional inspect any fire that comes from the walls or that can be hidden. You can prevent further damage if you call the proper people when the fire first occurs.

Call Total Restoration today to help with all your restoration needs.